Technical Support

These instructions will help you setup your WorldSpice email account in Microsoft Outlook Express 5 or 6. WorldSpice customers' email addresses end in one of the following four domains:

• wnm.net
• wspice.com
• netten.net
• mem.net

In the main Outlook Express 6 window, go to the Tools menu and select Accounts. The Internet Accounts window will open.

It may be useful to delete old and incorrectly configured email accounts before adding new ones. To do so:

1. In the Internet Accounts window, select the Mail tab.
2. Select the account you want to delete by clicking on it.
3. Click the Remove button.
4. Confirm that you want to delete the account by clicking the Yes button.

Repeat these steps for other accounts you want to delete.

In the Internet Accounts window, click the Add button and select Mail.

The wizard begins by asking for your name. Enter your real name here. When you email other people, this is the name they will see in the "From" line of your messages. Click Next.

The wizard next asks you for your email address. Type your complete email address and click Next.

Note: If you are using Outlook Express 5, this window will look slightly different. In that case, select I already have an email address that I'd like to use and then type your email address.

Select POP3 server in the dropdown. For Incoming mail (POP3) server:

• If your email address ends in wnm.net, use mail.wnm.net.
• If your email address ends in wspice.com, use mail.wspice.com.
• If your email address ends in netten.net, use mail.netten.net.
• If your email address ends in mem.net, use mail.mem.net.

For Outgoing mail (SMTP) server:

• If you have Internet access through WorldSpice, use mail.wnm.net.
• If you have Internet access through another Internet service provider, please use the SMTP server they provide.

The wizard next asks you for the Account name (also known as your username) and password. If your email address ends in mem.net, your username is your full email address, i.e. username@mem.net. Otherwise, do not use your full email address as your username.

Enter your password in the Password box. Check the Remember password checkbox. Make sure that Log on using Secure Password Authentication is not checked. Click Next.

Click Finish.

You will now see your new email account listed on the Mail tab. Click the Close button to continue.

You should now be able to check your mail by clicking the Send/Recv button on the toolbar.